A 1-hour screen-share or call with us, live — we debug your printer with you watching, hands stay on your machine.
If you'd rather have someone drive while you watch, this is the tier. It includes the Config Fix deliverables (corrected config + change log).
What you get
Live debugging on your printer
Tuning: input shaper, pressure advance
Firmware upgrade/install guidance
Includes the Config Fix deliverables (corrected config + change log)
Session notes and deliverables by email
Scheduling & turnaround
Scheduled within 5 business days; session notes and deliverables within 48 hours after the call. Sessions that can't be scheduled within 5 business days are refunded on request.
Remote access
Screen-share only. You keep hands on your machine at all times and we never ask for credentials. Tell us which screen-share tool works for you when we confirm scheduling.
How it works
Buy your tier above.
Email your details to configs@advanced3dprinting.com (with your order number in the subject).
We acknowledge within one business day — the 48-hour review clock starts when we confirm we have your files.
You get the deliverables by email.
What we need from you
Your printer.cfg (plus any files it [include]s or macro files it references)
Printer model / kinematics; MCU board(s) and toolhead board if you know them
Your Klipper version
Symptoms in plain words: what happens, when it started, what you already tried
klippy.log helps a lot too (Mainsail → Machine → Logs) — attach it if you can.
Privacy
Your config is used to help you and nothing else. We don't publish, share, or reuse customer configs.
Ships from our shop. Questions about shipping, returns, or lead times? Contact us — a human answers.
TESTED
Tested in our shop
Every product we list runs on our own machines before it earns a spot in the store. What you read here is what we measured — including the parts that failed.
Klipper Remote Session — 1-Hour Live Klipper Debugging
